TERMS OF USE

TRADEMARK COPYRIGHT

- https://ninuda.com/ is the official e-commerce website of Ninuda HK Co., Ltd. All information, symbols, images, text and product displays have been copyrighted to the website ninuda.com.

- The use of content and images from Supermarket - Ninuda's website must be approved and the source clearly stated.

- Information on the website may change at any time without prior notice.

GOODS POLICY

- In case a product displays an incorrect price or information due to supplier errors or data entry errors, we have the right to refuse or cancel orders for products with incorrect information displayed. price.

- Product prices on the website only apply to online orders.

- Price quotes provided by the online sales department via email/FAX are only valid for 1 week or the promotion period has not expired. The quantity of goods is only guaranteed to be available within 24 hours from the date of the Price Quotation.

CUSTOMER ORDER POLICY

- Customer orders made at the Ninuda website may be accepted or rejected by the online business department of Ninuda HK Co., Ltd.

- Because commodity prices may change, your order may not be accepted or we may contact you for further information about price changes or problems that arise after you make order.

- Ninuda has the right to refuse or cancel orders regardless of whether the order has been confirmed and you have made payment or not.

- In case you have completed payment and your order is canceled, the entire purchase amount will be refunded to you.

- You may be asked to provide additional information to complete your order.

- Special promotions at Ninuda are only for end consumers (retailers) and do not accept orders from agents, wholesalers, or business organizations that buy and sell. products provided by Ninuda.

ORDER PROCESSING TIME

- Your order will be checked daily by Ninuda's online sales department to ensure that your order is correct, and the payment method for the order is valid.

- If the product you ordered is in stock, we will quickly ship it from our warehouse to you.

- If the product you ordered is out of stock, we will contact you with more information about your order/product as well as the earliest possible time to respond to your order.

- During holidays, New Year, new branch openings, major promotional events; Due to the large number of orders, your order may be processed later than the specified time

RESPONSIBILITY FOR GOODS

- If the customer uses Ninuda's shipping service, we are responsible for the loss or damage of the goods during the delivery process to the customer.

- If the customer uses the shipping service of a shipping partner provided by us, the partner will be responsible for the goods and the risk of loss or damage of the goods during the delivery process. client.

- If the customer chooses his own form of shipping, the customer will be responsible for the risk of loss or damage of the goods during the transfer from Ninuda to the customer.

- You are responsible for checking the goods immediately upon receipt. Immediately notify the delivery staff if there are scratches, damage, broken goods, or wrong goods and sign to confirm the status of the goods with the delivery staff.

- After you have signed to receive the goods, we are no longer responsible for reports of scratches, damage, broken goods, or wrong goods from you.