SHIPPING POLICY OF NINUDA
International shipping to over 100 countries worldwide. Free shipping on many of our products.
Delivery Options Overview
Ninuda offers ideal transportation methods for every requirement. It can be cheap through shipping units, or especially reliable and safe by a specially trained Cargo freight forwarding company. And in addition, you can also pick up the goods yourself at our Store if you want. On this page you will find an overview of all available shipping methods.
1. Order the Product and Specify the Delivery Method
2. You Will Receive an Order Confirmation Message
3. Wait for Your Order to Arrive
4. Pick up Your Order at The Checkout Area
Small Package
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Standard delivery Get it in 5-10 working days |
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Orders over $100: All day delivery. Order anytime: |
FREE |
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Orders under $100: All day delivery. Order anytime: |
FREE |
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Weekday time slot from 12noon - 5pm. Order by 9pm. |
FREE |
The online feng shui jewelry, fashion jewelry and agarwood store is one of the leading online stores.
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Shipping location
- Ho Chi Minh, Vietnam
- Central, Hong Kong
Exchange or return goods
If the product is of poor quality, the buyer has the right to request a return of the product within 14 days after receiving the product.
To exchange or return a product, consumers need to supervise the preservation of the product in its original state. If the product is damaged or has a manufacturing defect, the customer will be accepted for a return after review. If the value decreases due to unpacking the product or checking its functionality, this means that the consumer cannot write a request for a refund.
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Products cannot be returned if at least one of the following components is missing:
- One of the accompanying equipment and tools;
- Receipt proving the actual purchase in the Ninuda.com online store;
- Product warranty card (if any);
- The product is distorted, broken or scratched.
Funds will be returned within the terms established by applicable law and subject to the above mentioned circumstances.
Refund time
Within 10- 45 working days.
FAQ
Before delivery, our delivery staff will contact customers 15 or 30 minutes in advance.
We would like to answer Yes. When receiving the goods, you must carefully check the goods, warranty papers, accessories and accompanying gifts... and sign for confirmation. If you discover any product defects or errors, you must immediately notify the delivery staff or sales staff for timely handling.
- The fastest delivery time is 5 - 10 days depending on the shipping company.
Note: On days with large promotional programs, delivery time may be slower than usual due to the large number of orders. In particular, if you need urgent delivery, we can prioritize immediate delivery for you.
- We would like to answer Yes. If you purchase goods at Ninuda t in any form, please immediately contact the sales consulting hotline +1 657 377 5797 for us to update.
- Before delivery, the delivery staff will call you to confirm the final delivery time and address.
- In case you are not at home, you can ask a family member to sign for the product.
- Please leave the name and phone number of the consignee so that the staff can contact you when the goods arrive.
We accept delivery and installation every day of the week (including holidays and Sundays). But if there are exceptional and unexpected circumstances during that time, Ninuda will call and reschedule you as soon as possible.
Unfortunately, Ninuda does not have a policy to take back old products.
- When the order is placed successfully, the staff in charge of the online order will check the information.
- If the order is canceled for any reason, the staff will refund the money to your account. Refund time 10 - 45 working days.
When ordering online, you can still receive the product at the center/store and participate in online discounts (if any).
If you have registered an account before ordering, please log in to the website with the following linkninuda.com/accountTo check your order, or contact Hotline +1 657 377 5797, staff will check order details for you.
Please contact the center/store where you purchased or call Hotline +1 657 377 5797 to report information. Staff will record information and assist with handling.
Ninuda online store
The online store selling feng shui jewelry, fashion jewelry and agarwood products is one of the leading online stores.
During this time, our store has created a robust, fast-moving online store. The range of online offers is huge and includes all the company categories available to stores.
